Yeah, but the guy offered to refund the money and didn't. Personally, I wouldn't view someone who filed a claim in that circumstance in a negative light, and would wonder about anyone that did. Remember, there are two levels of claims on PayPal. The first basically just lets PP know that there might be a problem, and gets them to let the seller know that their buyer is dissatisfied and gives the two of them the opportunity to work it out. Nothing wrong with that.