Hedgehogs aren't domesticated pets. They take time and patience to calm down. The way my wife takes hers is to just sit with her hand in there cage and Let them relax and get used to her scent. After they are comfortable with that she will hold them on her lap on a fleece cage liner. But if you don't work with them daily they wont ever calm down. And even her well behaved ones still ball up when they first get picked up. Put the time in and do some homework and it'll be a good pet. Don't and you will be rehoming it.