That's an awful feeling, I know. I live about 20 mins. from the FedEx hub in Indianapolis and am off tomorrow and Thursday. I'll PM you my information (cell phone, etc.) if something comes up and they need her picked up immediately. I work in law enforcement and while I realize that doesn't carry the guarantee it should, I would be more than willing to help if I'm able to and this isn't an attempted to intercept or steal a snake from someone. I'll include my Department info for you to contact them if things get to that point and she needs picked up. Not sure how kosher that is for FedEx or whether or not they'd approve that but I'd be happy to get her from the hub and re-packed if a new heat pack was needed prior to sending her on her way. Thankfully the temps have been mild this week in Indiana and the weather isn't bad at all. Keep us posted and hang in there! Sickening feeling but the one time one of mine was "lost in transit" it was only a delay of about a day or so before he arrived safe and sound...and in a rather pissy mood, to be honest, lol! Take care and good luck!