Uh-Oh.
New snake requires pic's.
Lots of pics.
And, sorry I can't offer advice, I too just joined the Carpet Club and mine hasn't been here long enough to even get defensive of her habitat or perches. Not that a 53 gram I-J presents much of a threat. Hopefully I'll have that sorted before she comes out of quarantine though.
Oh, are you trying to pick up from a perch? You could try pulling out the whole perch and letting the snake explore and inspect you from the safety of its' perch. Just throwing darts in the dark here though.