Seeing as Doolittle wrote "balls", they might've gotten a bit mixed up as to what kind of snake you've got. lol I know lots of people that use hides for their RTB's, and lots of people who don't. It can't hurt to have them in, and if they're not being used then just take 'em out. That's why mine were removed.
Is your girl striking from inside her hides? if that's the case, then you might want to get some with only one opening and face the opening away from the front. That way, if people walk by, she won't see them and strike. I dunno if it'll work, but it's all I can think of.