Can you give us more info on what you are using to heat the cage? A lot of the time "hide issues" end up being cage heating issues.

Incase you haven't seen them checkout these 2 threads. They cover all of the basics and have been confirmed to have good information

care: http://ball-pythons.net/forums/showt...ius)-Caresheet

Cage Heating: http://ball-pythons.net/forums/showt...t-Thermometers