Fed ex verified they still have a box at the pick up kiosk in Miami where it was dropped off last night. Manny called to let me know that Fed Ex failed to transfer the packages from the kiosk to the hub (not sure why manny did not use the hub to begin with .. . ). He was scared, worried for the animals, and apologetic. And offered to forward them for saturday delivery, but I explained I was not comfortable with the snake being in a box that long. That I would rather wait till next week with a new heat pack and rehydrated. . . will update again . ..