Rich- don't sweat it, there will always be the "Internet" experts that think they know everything about any given topic. I have had questions about heat tape and came to you through email and in person, because you are probably one of the most knowledgable people in the reptile world when it comes to heat tape. And I will still come to you if I have questions, because you are known for your knowledge, customer service and amazing racks(that work perfectly).