I just did it for the first time. The head seemed to me the most difficult because they naturally want to keep it high and dry. After a nice long soak while handling the snake, I just slowly and gently, for quite a while, rubbed my wet thumb forward toward the head. Then up the cheeks and the top of the back of the head. It seemed like the snake would help me by turning his head into my finger. Things got interesting as the shed pulled past the eyes and toward the nose. I just rubbed slow and gentle and it all came off. Noob here, but I did it an hour ago and he looks like new.