I just watched it. There are some points that are true but not much. The problems the video guy had are based in trying to do everything on a phone. Making a manual entry on the wrong day like he speaks of so much on a phone is silly. When you enter on the computer you get a pop up calendar just select the correct day. Yes it can be done on the phone but why? If you are a day or two late entering records the computer is faster. The wish for custom fields is a big point. I wish it did too but vyper seems to be gone and the alternative degei to get it and the scanner is really for big breeders, I am not. I don't think it is appropriate for a large organization really nor was it made for that. Smaller scale (100 animals or less) operations can likely make good use of the software and not fall over the price tag of the degei (1000$). It is cheap software really 20 bucks or maybe it is 30 I don't recall at the moment I love it and use it all the time. There is new features added at least three times including my suggestion I made of exporting a PDF of each animal which it now does just fine. Most of the issues he spoke of have been updated or were always there and he failed to understand all the ins and outs of it. (I got it just after it was released and on sale) The only point that is still very valid is the multiple scanning for each action although if I do a full clean that includes fresh water so I don't bother separating them and deification field has a nice little # 1 or 2 and I think we can all figure out that. I wish there were custom fields but the desire for not making multiple scans for a single animal is not a big deal to me I often if there is a bunch just open the web page from the computer and make the extra entries. It isn't perfect nothing is but it is reasonable priced and easy and fast to use. Better than most software I deal with everyday all in all.