When I worked at Petco, my manager pulled me over to talk to a customer, and then he ran to hide in the office. This woman was yelling that we wouldn't sell her a bearded dragon because she looked poor, and we just wanted her money. Backstory... she's homeless. She's been homeless since the first time I saw her pushing a target shopping cart around that Petco store nearly 3 years ago... It's not that she looks poor, it's that she literally has no place to put the bearded dragon, even if she had the money to purchase one. She's tried shoplifting on multiple occassions, and I've seen her causing problems in 2 other stores around the city.. Her name is Gigi... and she insists that everyone working at Petco is in the Screen Actor's Guild, and that to buy an animal, you must also be a member because it's "all a sham!". She also was yelling at the top of her lungs that Petco had Cobra eggs in cryogenic chambers in the back room... she's seen em'!
She ended up getting escorted out of the store by another manager, who proceeded to pull all her stuff out of our shopping cart and hand it to her, telling her not to come back.
.....
True story. You asked for crazy retail stories, right? Well Gigi is as insane as they come.