Welcome and Congrats on the new snake.
1) First order of business should be getting the correct temps. You NEED a thermostat to properly regulate your heat pad. Dimmers/rheostata are not reliable enough. If your room temp changes, your temps will be wrong. For example, if the room temp gets higher, the heat pad will get hotter too unless you constantly adjust the dimmer/rheostat at all times. A thermostat allows the heat pad to stay within a set temp range even if the room warmed up or cools a little.
Babies do well when the hotside is 88-90. Cool side should be 80. For this, you may have to heat up the room itself as the cool end is ambient temps.
2) feed live mouse hoppers to jump start a feeding response. If the snake has 3 successful consecutive feeding sessions, try a rat pup if you want to get your snake feeding on rats.3
3) Try using a different substrate for humidity. Coco husk or cypress mulch retain humidity really well. A larger water bowl over the hot side works too. Larger surface area will have more evaporation.
4) most babies do well in smaller enclosures(6-15qt). So make sure yours is really cluttered. Large spaces can stress a baby easily.
I have to be honest. I wouldn't have bought that snake if I knew it wasn't an established feeder.
Good luck and keep us updated.
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