Welcome to the site!
They will go when they need to go. Some BP's will only go after a shed... others seem to go all the time. No need to worry as long as your husbandry is correct:
Hot side temperature 90 F cool side 80 F
Humidity 40%-60%
If you use a heating pad it is regulated by a thermostat and you have probed thermometers to monitor cage temperatures.
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