We thawed it in hot water and we do have a hide...Monty is pretty much just staying in the hide lol. We do need to get another hide though. I did see that the husbandry can affect if it eats or not so I checked and the high temp right now is 90 and the low side is about 81. Humidity is at 53. We have been pretty much leaving it alone until it is adjusted so I guess we will just take the mouse out and wait until next week! Thanks so much!