This is true. I buy all my flexwatt from RBI, but I only buy the tape and clips. I don't get the $5 cords because I can buy the same thing from Walmart for $1.50 and wire them myself. But you can honestly never go wrong buying from Rich at Reptile Basics. Great products, great prices and unparallelled customer support. I placed a flexwatt order on Monday and got everything on Wednesday.