Quote Originally Posted by The Serpent Merchant View Post
All UTH's should be regulated by a thermostat, yours weren't "malfunctioning", they were working perfectly. There isn't anything in them to regulate their temperature... the longer they are plugged in the hotter they get. This is why thermostats are mandatory... so you can control their temperature.

As for the bulbs, are both your boyfriends house and your house supplied power from the same company? they could be producing dirty power. There are many parts of the US that have terrible power. This could be your problem. If not then you could just have really bad luck getting a bunch of lemons, but with that many I would be inclined to suspect that something else is the cause.
"They were working perfectly"? Really? How can you say that when you're not in my house? Haha!
The representative on the phone said that they have had under tank heaters from their company do the exact same thing I described, which SHE said is a malfunction!
Anyways... And as for our energy, we have Progress Energy, which is the MAIN energy supplier for ALL homes and businesses of North Carolina, South Carolina, and Florida... So I DOUBT they have "dirty power". Haha.
I've talked to numerous other people who have had problems with ZooMeds products and even the Manager of Customer Service for ZooMed told me she's had numerous people call them with the same problems with the bulbs and under tank heaters, and even dome lamps too.
But thanks anyways