Personally, I think you handled that very well.
My most sincere condolences on the first baby, I've never lost a baby before (er, never had a hatchling to lose...) so I have no idea how it feels - but I'm guessing its somewhere in the neighborhood of gut wrenching and awful. The other pied is absolutely adorable, and that tail is to cute for words. I'm glad the other het came out as well, and hopefully everybody gets to thriving for you.
We all make mistakes, we are human. Breathe deep, and carry on, cause that's what reality and life are going to do, so we might as well keep up.Good luck Lady, I hope things turn around for you!