Talk about rude and insensitive.
Just because you have never experienced a twisted cord in one of your clutches, doesn't mean it doesn't happen. You've been extremely lucky. You should be very thankful it hasn't happened to you instead of going off on Gale. She has already acknowledged her mistakes and she's blaming herself enough. Triple tapping isn't enough for you?
Every post I have seen from you is rather disturbing and rude. Guess I shouldn't be surprised of the lack of sympathy from someone who just "throws" everything that isn't perfect into the freezer.....