Quote Originally Posted by TimNA View Post
I always open before I go home. First one I did in the FedEx hub & the lady freaked, so now I just open them in my car.
This. Opening in the car would be fine, get some fresh air in there. Opening inside the facility, or at the counter, just opens you up to freaking out reptile phobic FedEx folks, and that won't do any of us any good.

Aside from that, FedEx doesn't guarantee live arrival or anything else, so if something has gone wrong, opening inside FedEx doesn't give you any advantage.

If it was shipped with Live Arrival Insurance from SYR, you have a four hour window to make a claim, so there is still no advantage to opening inside.

But when I pick up a live shipment from FedEx, or Delta, I do open the box in the car to get that fresh air in, and of course it is hard to resist getting that first look : )