Hey! I just recently got hired at a retail store and my job is to take care of the reptiles and other small animals. The one I work at takes really good care of their animals and they said if I see any problems to collect the animal and take it to the back to take care of it and let them know. These people really care about the animals they are selling because it's their reputation and it's an animal not a product, and this is a RETAIL store. So not everyone is like that. Not defending those people that are doing things wrong, just saying don't generalize ALL pet stores because some are trying and really doing a good job.