Reptile Basics or Boaphile?

[Skiploder]

This is a really good question. I have been looking at different racks and cages too. It sucks not being able to see/compare them in person.

Most say RBI. But just by reading about them I was leaning toward the Rhino Raxx.

Those that are picking RBI, is this just a loyalty from awesome customer service on RBI's part? Have you actually used both companies and found bad customer service using Boaphile?

Going just by product quality and taking customer service out of it would you say one is better than the other, or they are equal?

I understand customer loyalty. I Just don't want to NOT select a product I feel will fit my needs better because yall favor the one without having actually used the other. I tried to select my words carefully there. I am not trying to step on toes and say your vote for RBI is wrong. I see it like riding a certain brand motorcycle, its hard to change a persons mind about which is best. I just want to make sure i select the best product for me.

If Boaphile is lacking in customer service, can you tell me how?

I have never used a rack or custom cage so I'm a blank slate trying to be well informed to make a good decision.

http://www.faunaclassifieds.com/foru...d.php?t=264395

http://www.reptileinsider.com/showthread.php?t=5955

http://www.cornsnakes.com/forums/sho...d.php?t=115727

http://ball-pythons.net/forums/showt...phile-Outcome*

http://www.faunaclassified.com/forum...ad.php?t=89594

http://www.reptileboards.com/threads...oaphile.21655/

http://moreliaviridis.yuku.com/topic/9247

Are you seeing the trend here?