That's great that you got her a refund!!! Good job

That's the same reaction I had when I found mites on one of the little lemonbacks we got a few months ago. Poor little guy, they were crawling in his little nostrils. He only had a couple thankfully and no one else seemed to have any and they were all in quarantine from my original snakes but we soaked every snake we own and treated all the tubs. I've re-treated everyone's tub every few weeks but I haven't a single bug since the first treatment.

The guy I got them from works in a local pet store and he had brought those 2 into the store to give to me and he called me a couple days later (and a day after I noticed the mites) to tell me that the store had suddenly broken out in a small mite epidemic and to check the snakes I'd gotten from him. I assume that's where they from since bought them with a group of other snakes from the same guy and no one else had mites (I treated anyway) and none of the others went to the store, we picked them up from his house. So at least the little guy only had them for a day or so.