For a custom designed rack, you're going to pay quite a bit. They have to reset their CNC machines to cut the materials to your dimensions and program all of that information into their CAD programs, all of which equals time and labor hours on their part. As to their quality of product and customer service, both are top notch. I just ordered my second rack from them; I have three of theirs, two of which I'll have purchased directly from them with one being a used pickup. Ali at Animal Plastics if AWESOME! to deal with and will respond almost right away if you e-mail her (apcages@wantapet.com) with what you have in mind as far as your rack ideas. Good luck!