that's essentially my experience with them. it's bad enough that I now rent a mailbox during the holidays so I don't have to sign for anything. I leave notes on my door saying that i'm home, pull my truck out of the garage, leave lights on, use the downstairs bathroom, not shower etc just to make sure they even ring the doorbell and that i wont miss it and i still I frequently get a sticker on my door saying I wasn't home they'll try again tomorrow after waiting all day. what the hell? I use the USPS or FedEx when I ship but most of the stuff I receive comes via UPS. they suck.

"what can brown do for you?" is their slogan. well doing their job would be a start. and I live in Louisville for Vader's sake!