Well I guess it depends on staff. The Petco here in Olympia, WA is run very well. The Snakes where the best and the Man who was running them was and is a very knowledgeable and is a breeder. Thanks to him and the staff, we where just not sold a snake until we under stood what it takes and he felt that we could to the right thing for the snake. I would say 85% of the staff knows what they are doing but I am sure this is not the normal.