Yes I have explained to him a few times that I wasn't receiving any confirmation email. He said he would send it personally a few days ago, since it's automated, however I didn't receive it. I actually just received a response from him and he sent me the information I needed. I have to email another account and schedule delivery. There must have been a computer glitch or something for me not to receive the automatic email, I have checked my spam folder and everything. Oh well I am just glad I have the information now and I feel a lot better about the whole situation.