A 911 operator can not be charged for reading a card incorrectly.
You could be charged for telling a drunk to jump off a bridge? MAYBE....MAYBE.
Now would you lose your job? perhaps. You are reading from scripted directions. Your training consists of hearing the situation and choosing the correct information to read back to the caller. Most of this is contained on a multiple choice based computer screen on PA's dispatch system. My neighbor is a dispatcher BTW.
Yep, your direction will always be to flee and let the criminal run. Even rape victims are instructed to be submissive to avoid escalating the situation.
If I lose everything, I am giving up everything i have earned. For many people, that is what makes life worth living. If i give up my health to a would be attacker, I am possibly destroying my chance at making a living/life for myself. To many people these risks are worth dying to protect from happening. So yes, it is super easy for a phone operator to tell me to run away from everything that means something to me while they lose NOTHING.
My neighborhood watches itself. I am nestled among a dispatcher, a firefighter and 2 cops. If I see a stranger in my neighborhood, they are fully aware that I am watching them. If a stranger enters one of the few elderly women's homes on my street, within minutes I guarantee a neighbor will also be over to visit and ensure they are ok. That is the reason these women brag to their friends about why they love to live where they do. I will continue to take care of my own regardless of what a phone operator tells me to do.
Sincerely,
An armed and proud American citizen.