Sounds like yours is just like mine! Did you get yours from Boaphile too?? If so, be ready for a looong wait.... I can forward you the link to my experience with Bophile if you want, but I didn't know if that's who you ordered from so I didn't want to get into it if you went somewhere else.

I like mine - its really easy getting the tubs in and out. I would probably choose the "normal" rack next time around as I like to have more of a thermal gradient, but the baby boas do well in the sideways rack since they don't really need a hotspot more than about 88. Of course, my babies won't be babies much longer and I'll have to figure out bigger enclosures for them....