x2 that was my point before. Its called good customer service. And thats how you get customers to spread a good word about you and come back to you. I know he offered the OP a good deal on a snake if she decides to buy from him again but personally id be leery of going back after what happened...Originally Posted by jsmorphs2
So sorry for your loss. I would think that since you alerted the breeder to the problem in a timely manner they should have offered you more help to get him eating again.
Personally, if a customer tells me right away they are having feeding issues I'd do all I can to help them or offer to take the snake back or replace it if possible.
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