I should be getting my rhinoraxx next week ( fingers crossed ). I will definitely let you know how it is. I will say, so far I havent really had a lot of contact with Jeff except for one phone call I made. Honestly though, I know the specs, I know when it is suppose to be delivered so what do I need customer service for right now? Hopefully when I get it, there wont be any issues. Let me say this though. This is a 4 tub rack system. If I was ordering a couple thousand $$ worth, maybe I would want more customer service. For a couple hundred $$, not a necessity.
As far as looks, design and price, for me boaphile was the best for what I wanted and needed.
I called around and checked before I bought this rack and tbh, all the lead times were the same - 5 weeks.
EDIT : I just saw RBI has a short lead time. When I ordered my rack, they had JUST started back into racks. Apparently they found a contractor to build their racks. When I asked for a lead time from them, they were very hesitant to give me one but " suggested " it would be around 4-5 weeks. Wasnt worth the risk at the time.
Reply With Quote