Every time I go to use iTunes I have to temporarily disable my Kaspersky protection and turn off my firewall. iTunes is not compatible with anything that isn't apple it Mac and it causes the phone and iTunes to freeze and/or crash if you don't do these two things before you open iTunes and plug your phone into the computer.

My phone did this once and the master reset wouldn't even work. (holding the home and power button until you see the apple show up on the screen) So I just let my phone sit until it died because the battery just ran out. Luckily this worked. I plugged it in and it restarted. Then I did the master reset and it was fine.

Now I do the master reset at least once a week. An apple employee recommended it to keep the system clean. Clear your cookies and cache regularly too.


Factoid: "There are no such things as Hogg Island or Columbian boas"