Quote Originally Posted by WingedWolfPsion View Post
Take the photos, and send them to CORPORATE. Go over the store manager's head. Tell them that if they don't act, you're planning to make a fuss and post the photos, because if this is how they treat their animals, the world should know.

Petco corporate doesn't hate animals, and they aren't completely heartless. The problem is individuals, and if you put a bug in their ear at corporate, it's a lot more likely that something will get done about it. Particularly if you tell them it's an ongoing problem.
Mention the lack of hot water as well. It's hard to imagine anything being properly cleaned without hot water, as well as the issue with thawing rodents for the snakes.

They're a big corporation, and they have a lot of inertia--they had a vet write up their care protocols, and unfortunately, he just wasn't enough of a reptile expert to do it properly. Since a vet told them to, now it's hard to convince them to change. They do think they're doing the right thing.

The only way to get them to fix it, is to keep at them over it. Be polite, be reasonable, but be resolute and definite.
It can work, and has worked.
"Corporate" already has a list of complaints against this woman a mile long.
Her latest sin was to remove a Conure off the show floor into "quarantine" because she wanted to buy it at a mark-down price for herself.
It stayed in quarantine a full year before another employee [no longer working there] convinced them to get involved.
They did...by having her put the Conure back on the sales floor where it was purchased immediately by other people.
She got no disciplinary action, no firing, no nothing.

For whatever reason, she's "bullet proof" and the entire staff is terrified of her.

The lack of hot water is almost superfluous to all the other travesties.

I watched an employee feed the snakes during the "Starving Pastels" saga and the time he was allotted to feed everything [or lose his job] was about 1 minute per animal.
Approx. half of the snakes actually ate.
From start to finish, removing the snakes from the tanks, feeding and returning to the tanks was about a half hour.

Unless one of 2 employees is working tomorrow, I won't be able to get photos.
They don't allow it, most likely because of why *I* want to take them.
Hopefully at least one of the 2 people I mentioned will be working tomorrow.

I will try, though.