Hello! Welcome!
Nice girl you have there.
You don't have to worry about the spots on her head. She will shed them off during her next shed. You can put her in a damp pillow case for an hour to try to get those eye caps off. Other than that, I wouldn't mess with them. Just get your humidity up for the next shed and they will come off
For humidity, you can do a number of things. You can use a larger water bowl or put your current one over in the warm side of the tank. You can also cover the tank cover with plexiglass, tin foil, or a damp towel. You can also mist the tank with a spray bottle.
What are your temperatures reading? If its warm enough, you can probably ditch the heat lamp. Heat lamps suck the humidity out like a sponge.
I also recommend getting rid of the log hide. When its too humid it tends to mold. It's also too 'open' for balls to feel totally secure.
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