I will repost what I said in the other thread here:
I ordered a 4 drawer poly rack on Dec 14 and called back 2 weeks later to upgrade to a 5 drawer with his assurance that it would not change the time line and I would see it closer to the 5-6 week mark. So, I paid the difference and waited.
I called today since this is week 6 to see if it shipped or is shipping. He said it will ship next week and take a week to get here. That puts it at about 8 weeks. I asked what was the delay and was told that he cut the pieces for a 4 drawer, and needs to now cut pieces for a 5 drawer, so it is running behind. So much for the assurance that the change would not delay.
I have one of his cages and it is great. And I really wanted the poly drawers so I ordered it.
Anyway, the kids can live in their tubs for a couple more weeks no problem. He has a business but does not seem to want to use modern business tools like proper software and tracking. His communication is fine if you get him on the phone. Do not bother emailing him at all. The website pretty much says that.
I think he knows his communication is horrible, but he gets enough business that he does not care.
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