That's a situation I never thought of before. I don't produce my own animals yet, and I've only been keeping my snakes for a little under 2 years, but I'll often get questions about reptiles from friends and acquaintances. Since it's so low volume at this point I've been happy to help, but almost always I direct them to this website for more information (and more complete information, as I'm usually not near a source where I can pull specific facts). An issue that I've seen is that people, especially those not used to the reptile industry, have a tendency to hold tightly to the first information they've been told. Many times I've heard "But the pet store guy told me xyz" and because they take this as fact when they're told from what they consider a trusted source (who knows more about pets than the pet store employee ) it can be difficult to break through that.

That's all the experience I have though, sorry for a less than conclusive reply. Good topic to consider, and it definitely gets complicated when you have a high volume of questions and help requests, but also have your own animals and customers to devote your time to. For the record you're on my list of "people to buy from in the future" once I can settle on my next BP addition There just doesn't seem to be an easy answer though, I'll be interested in reading more replies. Good reads so far!