Ouch. I guess when an animal can't whine and scratch at your door it's easy for "some" people to just ignore it......that's so wrong. Well at least they got to you before they died (I have a roommates snake in my room that was BADLY burned from an UTH pad that didn't have a t-stat on it. Poor thing hasn't eaten w/o assisting for almost 4 months now, but we've done the vet thing and are trying all we can to keep him goin till that day he takes one on his own.