Quote Originally Posted by Kodieh View Post
I've seen a grown man, 6 foot 200 plus pounds put on a thick leather handling glove that went up to his elbow, just to get into the ball python tank.

I laughed so hard when I saw it.
Ok, I have my share of laughable irrational fears, and mock if you want... but this did make me giggle. Come on, it's funny!

I am terrified of spiders. You couldn't get me to touch one whether I was wearing an elbow length leather glove or not. (Don't their spindly little legs burn through everything? ) I went to a fair once, noticed one was on my skirt, and asked a complete stranger to please knock it off for me- while walking in a way to keep that part of the fabric from touching me. I know it's completely irrational, but I can't help it! So I can totally understand people being afraid of something (mostly) harmless.

I'm also not particularly happy with customer service as a whole. I work in a craft supply store, and I know a lot about crafts, but I know nothing about floral arrangements. If someone asked about floral arrangements, I would direct them to the person who can answer their questions. If that person was out at the time, I would let my customer know when they would be back. I'm just saying that there are better ways to handle certain situations, not being knowledgeable is not an excuse for bad customer service. Managing a store should include knowing the best person to call on for specific tasks.

Customer service can be very trying, though, so I hope you were at least cordial...