I agree, we used ti have a reptile keeper at petsmart that BREED burmese and BP's. Not all employees for petsmarts and petco have no experience. Regardless most stores just hire for the "can you sell it aspect"
I myself.. Give info to anyone who is being told wrong, I try to do it politely BUT I do have a explosive blowout at Sailfin, (local store, wrote a review recently in the Feedback) were the employ call me a few bad words I'm not going to repeat.needless to say, all we can do it educate people who others have failed.