I got my Frank at Petco. He was my first snake and I knew very little about corns at the time but the employee's there knew even less then I did and were actually afraid to put their hands in the tank to pick him up. They had multiple corns, of various sizes, in the cage and their way of getting him out was to poke things at him. Needless to say I was very angry and had to threaten them with calling the corporation to get a reasonable responce. They finally let me pick him up myself but the trama stressed us both out. He is fine now, eats like a horse, and has shed twice for me but that experience gave me a healthy view of just how bad those places are.