Is her heat bulb directly in the habitat? If so that is very bad. Ball pythons will burn themselves if they can come into contact with a heat source.

Also it would be best to put a hide on both sides of the habitat. (preferably identical hides) this is so he/she can feel safe while still properly regulating body temperature.

Just make sure the hot side is between 31.1 Celsius and 33.3 Celsius and the cool side is between 25.5 Celsius and 27.7 Celsius. Humidity should be around 50 percent normally and around 70 percent when he/she is in shed.