I'm defending the company because I've been shopping there off and on for over two years. I've handled the snakes. I've talked to the employees numerous times. I've even been in the back where they keep the feeder mice because I wanted to pick out some breeders.

No, I didn't go to the store, because honestly? I'm not going to drive an hour over to the store and use up two gallons of gas, especially not with all the construction going on and during the final christmas rush to buy gifts.

Once incident is not enough to convince me that the stores have suddenly turned evil.