I need to rant....

[python_addict]

First before I go on a rant rampage does anyone know if walmart has the ability to restrict a debit card like report it as stolen? Honest question I would think they would be capable of it? They are nation wide but they told us they are not that sophisticated....not sophisticated to report a stolen card??? I have heard it done before...k Im already starting to rant just please lol someone answer if they know it would be much appreciated

[Homegrownscales]

You need to be the one to report it as stolen. From my experience anyways.


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[python_addict]

Ok well then I dont know what the heck happened...because of course christmas shopping at the last minute my little brother said he wanted this certain lego set so we checked our walmart...nope sold out then every walmart around us was called nope sold out then finally had one left at the walmart in Davenport Iowa lol yeah thats quite a bit aways from us. Well me and my step mom stopped at the gas station for gas she used her debit card and it worked fine she had $150 on her card and used only $20 for gas. So we drove for an hour and a half to this walmart. We go to check out and my dad had given my step mom his check book like usual but they said they couldnt accept it because she didnt have the same last name as him so I whipped out my ID they said nope we cant accept it whether your last name is the same. OK?? Then why would you tell us thats the reason the first time? Then she said he has to be here, we called him up and we asked if they would accept it if my dad could tell them his license ID # or so. no. nope they cant do that either well I was mad by then lol so my step mom was like alright whatever and she pulled out her card again and ran it through well they put it in as debit first and obviously this lady didnt know what she was doing because the manager kept telling her she was pushing the wrong buttons. The manager also said they were having problems with the reader. Well it was denied so they ran it again and it went through but as my step mom picked the pen up to sign her name the lady pushed another button and it cancelled the transaction and said oh its denied again.....whatever so the manager said we cant help you or its my job I will lose. Alright we left and went to hyvee when we got back to town at 2am! We left town at 11pm...k well we got some food and went to check out.....she pulled the card out and the man looked at us then called the manager to the front...luckily hes a friend of my dads well he looked and said the card is restricted as in its been reported lost or stolen?? Now how is that possible when we used the same card at the gas station and I was next to her the whole time never left once used it at walmart where it worked but they cancelled it and then an hour and a half later we try to use it and we cant because its reported stolen? What I thought happened was walmart idiots thought it was my dads card possibly after we tried to use his check he wrote out and reported it stolen because she never reported it stolen once why would she when she has it in her pocket? I dont know Im so irritated we took the time to drive that far just to be told we are SOL and had to go home empty handed and couldnt even get food!

[drama x]

Call wally world and YELL EXTREMELY LOUD, iv always had good luck with that tactic.

[python_addict]

well we told them they ruined my little brothers christmas because this was the main present he was gonna get and they were like Im sorry but we cant help you with it our policies are our policies you could have possibly bought it 2 weeks ago when there were more in stores....thanks for being rude walmart manager??? oh well Im going to sleep haha

[WarriorPrincess90]

If you got his name you could call and complain about him. :/ Not much else you can do really. Walmart is such a PITA.

[PitOnTheProwl]

Actually any reputable business cannot take any type of plastic payment without the person whos name is on the card being the one handing the card over. I know it sucks but it is a CYA thing so they cannot be accused of fraudulent charges.
On the flip side, I know a lot of gas stations around here put a $100 hold on all credit cards when used to pay at the pump. Meaning if you got $12.50 in gas, they would hold $112.50 and after their gas charges go through the $100 is released. That could be the reason the card was denied at walmart. Then with the repeated trying to run the card, the credit card company can put a hold on the card.

[python_addict]

It sucks because she cant call her bank till the 27th till then they are closed for the holidays

[SlitherinSisters]

Oh man that does suck. I have used my fiance's card a lot, as well has him using mine without problem. Most places don't say a thing, other places say, huh, you don't look like Blake, and just chuckle and run it through. I know his pin number, but I don't know if that matters. Our debit cards also have our pictures on them so they know danged well we aren't the person that owns the card. Best Buy is the only place we have had troubles with.

[python_addict]

I wonder if we could report them to someone because the manager lady when she was standing there she was laughing when we asked so theres nothing we can do to get the set? She laughed and said nope looks like you drove here for nothing then the blonde lady at the register told us to go back to our state and look for it. They were rude the whole time even when the manager talked to my dad on the phone she told him her job was more important than our family really who says that to someone? Doesnt matter if its true you should have a decent amount of heart to not tell someone that? Im still ticked and the whole situation wont leave my mind..... I dont know what to do...