I've had a couple bad sheds since I turned on my space heater. Usually bumping up the humidity in the tub takes care of it, but I had to soak one of my males to get his shed off, he had a stuck eye cap too. I just put them in a plastic tub of warm water with a hand towel for 15 minutes. After 15 minutes I run the wet towel down their body and it gets most, if not all of the shed off. It's harder to get it off their necks, but I got his eye cap and everything else off no problem.