I knew that and it is why I posted it. It shows that they did not read their own terms and conditions, nor did they spend the time to make sure it worked with live animals. Just goes to show how sloppy this operation is. I also noted that they changed the terms to remove the sentence about not being able to return live animals. So, they are jumping, but I hope there has been enough traffic on the forums to warn people of what this company is all about.
The main on-line face guy, Avi has only been in reptiles for only a few weeks. I suspect that is why he has yet to answer the quarantine question to anyone's satisfaction. He is the front man in the con. The guy behind the scenes is Zach, who is unable to even comply with simple rules like no multiple accounts.
If anyone bids, at least if they have read this thread or the multiple threads on different forums, they are aware of who these people are. Caveat emptor.