The price of $21 was always listed as a sales price. And the bag price went from $21 sale to $28 which is not doubled in price, it's $8 more.
The aspen price has gone from $10.89 to $18.09!!! So that's almost a doubled in price.
I just called and talked to them and told the lady there wasn't any way that I could justify paying $18 a bag for aspen when I can get better aspen shred locally at Tractor Supply for the same price(it's $10 per 2.2cf bag, while the NPP is $18+ for 4cf).
In the end, I really like the Harlan/Native Earth food so Is witched it to 2 bags every other month to keep free shipping via autoship. I did tell the woman that I would be putting some rats on the local food to see if I can tell any difference. If I cannot see some difference in rat production or growth, I will cancel the order completely. She tried to say the Harlan was way better, but I pointed out the locally available food was over $10 cheaper for a larger bag and had the exact same ingrediants.
I was polite and nice throughout the call and both folks I talked to(two sections, one ordering one autoship)were very nice and tried to be helpful. But I was clear that the higher prices meant I would most likely not be ordering from them. I imagine that if enough people don't buy, they'll try another sale(maybe not as low, but sale price some). If they put it on sale low enough, I'll buy from them. If they keep the curent non-sale prices, I'll probably buy locally.
Buying local means I don't have to store loads of aspen or food too. I don't have to unload 300 lbs of rat supplies all on one day either AND it gives me a valid excuse to go to Tractor Supply more often. Win Win Win.