Quote Originally Posted by zee-man View Post
I emailed BHB on November 21 to notify them of the goings on, that I had found mites, what I had done to treat them, and asked if they had any help/advice to offer. After all, I assumed paying over 1k I would receive some form of apology or advice/even thanks for notifying them to keep an eye on their collection that they may have an infestation. I've yet to receive a reply and at this point don't expect one.
Z: You sent an e-mail Thanksgiving week. They had to prepare for the holiday plus they had to pack for the reptile expo in NY that weekend.

Did you use this address - bhb@comcast.net? Call Brian directly - 586-263-4686.

BTW, I checked out the snakes they had at the show on Sunday and did not see mites. I'm not sure how they could select only the mite-free snakes to bring to the show if they did have an infestation at their facility.

Good luck.