Is your BP's skin wrinkling up or looking faded? Do you have any close up pics of the skin to look at. And definately do what was said above and post your humidity or make sure its up to 70%. And I wouldnt soak unless most of the shed is already off and pieces are left on. But that is just me. I prefer the pillow case method over soaking. It isnt as stressful and Ive gotten much better results with it. When was your BP's last shed cycle and how big is it?