I'd have to agree.
I had a sex specific order for all live females and they were great to deal with. I wasn't even sure they would bother with doing that. They returned all my calls when they said they would and were super nice folks.
All the rats were in very good condition. I bought 40 about 3 weeks ago and have not had a problem with a single one.
It was about a 70 mile drive for me but well worth it. I'll be going back for sure also.