I bought a few snakes from bhb a few years back, one of them after 3 weeks in my care developed a severe RI. I took it to vet and after a week of treatment it died. I contacted Brian and told him so in the tiny chance it wasn't my fault, he knew to keep an eye out in his own collection or if he wanted he could have the body for testing. I wasn't looking for replacement, I didn't expect anything. He emailed back told me he would send a replacement as soon as I was ready.
I will absolutely buy from him again I think he its a stand up guy that will stand behind his products
~ Karl