I don't know about him being a troll. But I do feel he was fed bad information by this guy Steve, i've never heard of him. Go to http://animalplastics.com/ and get a CB-70 rack that is a 3 stack and get a Herpstat or Helix thermostat. Change your substrate, get a water bowl, and hide for your Ball Python.
This forum is the best place to get information, some of the best are on this site. If you refuse it here then you don't want the best help you can get.